Discount Garden Statues

We have compiled some "frequently asked questions" - we hope they are of benefit to you!

When can I expect my order to arrive ?
We get your order to you within 14 days, but is is usually much quicker. We contact you to find which weekday suits you best and we make the arrangements for that day. For more information please see the "Important Delivery Information" page.

What if I order more than one item - do I pay lots more for delivery?
All of our deliveries are on pallets.This means that providing everything fits on one pallet then you only pay the one delivery charge (the highest single charged item, usually the heaviest). Any doubts just give us a call 01434 270684 or send us an email sales@discountgardenstatues.co.uk.You can get quite alot of items on one pallet!

Are the ornaments / statues frost proof?
Our ornaments and statues are designed to happily live outside, and so for practical purposes our items are frost proof. We live in the high hills of Northumberland - our garden is very exposed - and our ornaments have been outside for many years without ill effects.

Will the delivery include placing the ornament in my garden ?
No. Your item will arrive on a pallet and the driver will endeavour to place it as near to possible to your house. He will use a pallet truck, and this cannot go over gravel, soft ground or steps.

There are access problems to my house, what do I do ?
Some of the pallet delivery vehicles can be quite large.If your house (or delivery address) has access issues it is vital that you let us know when you place the order. We will then liase with the delivery company. It may be, for example, that they can deliver using a smaller vehicle.